What if Users Do Not Have the Problem?

One issue I have been thinking about is applying user centered design in situations where target users do not have the problem that is trying to be solved. For example if your goal is to build a software program to encourage people to reduce their energy usage, but the users do not need or want to do that, then does user-centered design make sense as the approach to solving this problem?

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The Kinetic Energy Challenge

I spent the weekend at Code for America’s Brigade Congress event where we enjoyed programming related to running the volunteer program that Code for America administers. We covered a large swath of topics from fundraising to diversity. After helping run a brigade for over a year I have come to realize that brigades face two types of problems: figuring out how to do something, and then executing on doing it.

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Public Interest Technology Conference at Harvard Kennedy School

On Saturday I attended the Public Interest Technology Summit at Harvard Kennedy School. About eighty people gathered to learn about and discuss issues related to public interest technology. Public interest technology is the term the Ford Foundation is using to describe the field that many of us currently call civic tech. It was a worthwhile summit where I networked and learned a lot.

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Running the B.A.A. Half Marathon

Almost a year ago my friend Mandie asked me to do the BAA Distance Medley with her. I roped in another friend and as a result signed up for my first half-marathon. I had never run a half-marathon before and was not sure how well it would go. After a year of training including a month of getting up at 5:30 a.m. to run before work on Tuesdays, I made it to a place where I was ready for this challenge.

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Show Me Numbers

Yesterday I ran some numbers about the impact of my group at MAPC and posted them on the wall: 385+ datasets opened to the world, 3047 young people matched to jobs, 4278 developments cataloged

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This work by Matt Zagaja is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.